Is it safe to ship my pet by air?
Yes! We use only IATA-compliant airlines and crates, and we work with airline partners that specialize in animal transport. Pets are handled by trained professionals throughout the journey.
What documents are required to ship a pet internationally?
You will need a valid health certificate, vaccination record, import/export permits, and in most cases, microchip identification. Our team will guide you through the entire documentation process.
Can I track my pet during transit?
Absolutely. We provide real-time tracking updates via SMS, email, or WhatsApp, so you can follow your pet's journey from departure to arrival.
Do you provide door-to-door pet delivery?
Yes, we offer airport-to-door and door-to-door services, depending on your location and destination. We handle pickup, flight arrangements, and final delivery to your address.
What animals do you transport?
We primarily ship dogs and cats, but we also transport birds, rabbits, and small mammals. Exotic animals may be accepted depending on country laws — contact us for specifics.
Can you handle emergency or short-notice pet transport?
Yes. With our Air Charter and Priority Freight services, we can arrange last-minute or emergency pet transport based on availability. Contact us directly for urgent bookings.